Keychain came exactly as pictured and in a cute gift box. The shipping was taking a little longer than usual, so I reached out to the seller to see if I could obtain more i formation. The seller responded to my message very quickly and gave me an update on how long shipping usually takes from out of the country. He apologized for the delay and was very kind in getting back to me. Thank you for all your help! Will definitely buy again from this seller. :)